Warranty Terms & Conditions
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These terms apply to warranty and service plans arranged through Auto Atlantic. Please read them alongside your plan confirmation, which sets out your vehicle, cover level, cover period and price.
Overview & eligibility
- Warranty extension is offered on vehicles sourced through Auto Atlantic, subject to a vehicle check.
- Servicing, NCT preparation, collection & return and courtesy car are available for any vehicle, whether bought from us or not.
- Cover begins on the start date shown on your plan and, for warranty, runs until the earlier of the end date or the added-kilometre limit.
- The online price is an indicative estimate. The final price is confirmed after a short vehicle inspection, with no obligation.
What's covered
Your plan confirmation states whether you hold Standard or Comprehensive cover.
Standard (powertrain) covers mechanical failure of the major driveline components, typically including the engine's internal parts, gearbox and transmission, clutch assembly, drive shafts and CV joints, turbocharger, and the fuel and cooling systems.
Comprehensive includes everything in Standard, plus items such as the electrics, ECU and sensors, air conditioning, steering and power steering, suspension components, the braking system (non-wear parts), and electric windows, locking and wipers. For hybrid and electric vehicles, the high-voltage drive battery is covered under Comprehensive only.
The precise list of covered components for your plan is set out in your confirmation and takes precedence over the summary above.
What's not covered
Like all warranties, cover does not extend to everything. The following are generally excluded:
- Routine wear-and-tear and consumable items (for example brake pads and discs, tyres, wiper blades, bulbs, filters, fluids and clutches worn through use).
- Faults present, or developing, before the cover start date, and any fault the vehicle was already known to have.
- Damage caused by accident, misuse, neglect, overheating, incorrect fuel, modification, or failure to carry out required servicing.
- Repairs carried out without our prior authorisation, or by a garage we have not approved.
- Cosmetic items, bodywork, paint, trim and glass, and routine maintenance.
- Losses that are not the cost of the mechanical repair itself (for example loss of earnings), except where the law says otherwise.
A per-claim limit applies, and the total of all claims will not exceed the market value of the vehicle at the time of the claim. Your confirmation sets out the applicable limits.
Service condition
How to make a claim
- If the fault makes the car unsafe to drive, stop and don't risk further damage.
- Contact us before any repair — call +353 89 40 500 20 or email us. This is important: work carried out without authorisation may not be covered.
- Tell us what's happening, and have your plan details and registration to hand.
- We'll authorise the diagnosis and, where the fault is covered, the repair — at an approved garage, or ours.
- We settle the covered repair directly with the garage wherever possible, so you're not out of pocket for the covered amount.
Collection & return and courtesy car
- Collection & return is priced by distance from our Co. Kildare / Laois base and confirmed before we collect.
- A courtesy car is subject to availability and to you holding a valid full licence and appropriate insurance. It's provided to keep you mobile while your car is with us and must be returned in the condition supplied.
Pricing, cancellation & governing law
- Pricing: online figures are indicative and confirmed after inspection. Add-on prices (NCT, collection, courtesy car) are as shown at the time of booking.
- Your consumer rights: nothing in these terms affects your statutory rights under Irish and EU consumer law, including any right to cancel a distance contract within the cooling-off period where it applies.
- Governing law: these terms are governed by the laws of Ireland and subject to the jurisdiction of the Irish courts.
Privacy Policy
This policy explains what personal data Auto Atlantic collects when you request a warranty, service or other help, why we collect it, and the rights you have over it. For the purposes of data protection law, Auto Atlantic is the data controller.
What we collect
- Contact details — your name, phone number and email address.
- Vehicle details — registration, make and model, year, mileage, fuel type and the price you paid.
- Location — your town, county and Eircode, used to price collection & return.
- Plan & service information — the cover, services and dates you choose, and your NCT and warranty renewal dates.
- Anything you tell us — messages, photos or details you send about your car or an issue.
- Technical data — basic analytics about how the site is used (see Cookies below).
How we use it
- To prepare your estimate and confirm a final price after inspection.
- To deliver the warranty, servicing and add-ons you request.
- To send you the warranty-renewal and NCT reminders you opt in to — and only those you opt in to.
- To respond to your enquiries and provide after-sales support.
- To meet our legal, tax and record-keeping obligations.
Legal bases
- Consent — for reminder emails and any marketing; you can withdraw this at any time.
- Performance of a contract — to provide the warranty and services you ask for.
- Legitimate interests — to respond to enquiries and run our business, balanced against your rights.
- Legal obligation — where we're required to keep records.
Who we share it with
We do not sell your personal data. We share it only where needed to provide our services — for example with garages or partners carrying out work on your car, an NCT test centre, a warranty administrator or underwriter where one is involved, and trusted service providers who help us operate (such as email, messaging and analytics providers). These providers act on our instructions and are bound to protect your data. Where any provider is outside the EEA, we put appropriate safeguards in place.
How long we keep it
We keep your data only as long as needed for the purposes above and to meet legal obligations. Enquiry and customer records are generally retained for up to six years in line with Irish tax and limitation requirements, after which they are securely deleted or anonymised. If you opt out of reminders or marketing, we stop that use straight away.
Your rights
Under data protection law you have the right to access the data we hold about you, to have it corrected or erased, to restrict or object to how we use it, to data portability, and to withdraw consent at any time. To exercise any of these, contact us using the details below.
Cookies, security & contact
Our site uses a small number of cookies, including analytics (such as Google) to understand how the site is used. You can control cookies through your browser settings. We take reasonable technical and organisational measures to keep your data secure, and we may update this policy from time to time — the "last updated" date above will change when we do.
Contact us about anything in this policy by email at or by phone on +353 89 40 500 20. Post: Auto Atlantic, 15 Lake Crescent, Kilminchy, Portlaoise, Co. Laois.